Privacy Policy

Why and How We Collect Personal Information

GFF Brokers collects personal information to service your account, respond to your requests, and provide you with information about our products and services. The types of personal information we collect include but are not limited to:

• Full legal name and date of birth
• Residential and mailing address
• Social Security Number or Tax Identification Number
• Employment and financial information
• Government-issued identification documents
• Account transaction history and trading activity
• Communication records between you and GFF Brokers representatives

How We Protect Personal Information

GFF Brokers takes the protection of your personal information seriously. We employ a range of administrative, technical, and physical safeguards to secure your data:

• Limiting access to personal information to employees and agents who need it to perform their duties
• Requiring employee training on data privacy and security obligations
• Maintaining physical, electronic, and procedural safeguards that comply with applicable regulations
• Regularly reviewing and updating security measures to protect against unauthorized access

Disclosure to Non-Affiliated Third Parties

GFF Brokers does not sell your personal information. We may disclose your information to non-affiliated third parties only as permitted or required by law, including:

• Service vendors that assist us in servicing your account (e.g., clearing firms, technology providers)
• Compliance firms engaged to help us meet our regulatory obligations
• Regulatory authorities including the CFTC, NFA, and other self-regulatory organizations
• Law enforcement agencies in response to valid legal processes

Conversations with GFF Brokers Representatives

In accordance with CFTC Regulation 1.35(a), please be advised that all telephone conversations between you and GFF Brokers representatives, including brokers, account executives, and support staff, may be recorded. These recordings are maintained for regulatory compliance, dispute resolution, and quality assurance purposes.

By engaging in telephone conversations with GFF Brokers, you consent to the recording and retention of those conversations.

Use of Cookies

GFF Brokers uses cookies and similar tracking technologies to improve your experience on our website. The types of cookies we use include:

Notice to California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information. These rights include:

• Right to Information — You may request that we disclose what categories and specific pieces of personal information we have collected about you.
• Right to Access — You may request a copy of the personal information we have collected about you.
• Right to Deletion — You may request that we delete your personal information, subject to certain legal exceptions.
• Right to Opt-Out — You may opt out of the sale of your personal information. GFF Brokers does not sell personal information.

EU Rights

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to:

• Access — Request access to the personal data we hold about you.
• Correction — Request correction of inaccurate or incomplete personal data.
• Deletion — Request deletion of your personal data where there is no legitimate reason for us to continue processing it.

To exercise any of these rights, please contact our compliance department.